TERMS OF USE/LEGAL POLICY

Welcome to the Soniyah.com website (the "Site"). TULSIDAS HARILAL JEWELLERS provides services to you subject to the notices, terms, and conditions set forth in this agreement (the "Agreement"). In addition, when you use any of our services (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, and they are incorporated into this Agreement by this reference. We reserve the right to change this Site and these terms and conditions at any time. ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.

Effective 1 January 2018, VAT is charged at 5% on orders sold and shipped by Soniyah.com within the UAE.

Our TRN No. 100035340700003

USE OF SITE

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, we hereby grant you a limited, revocable, non-transferable and non-exclusive license to access and use the Site by displaying it on your internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you. Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests. You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.A.E or international law; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.

YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE THIS SITE BY ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU WHETHER OR NOT SUCH ACCESS TO AND USE THIS SITE IS ACTUALLY AUTHORIZED BY YOU, INCLUDING WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE.

You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

CONFLICT DIAMONDS

TULSIDAS HARILAL JEWELLERS and www.Soniyah.com , has a zero-tolerance policy toward conflict diamonds. Through measures such as the Kimberley Process, which tracks diamonds from mine to market, the industry in partnership with the United Nations, governments, and non-governmental organizations, polices diamond exports to prevent the trade of illegal diamonds. At SONIYAH, we only purchase/manufacture diamonds through the largest and most respected suppliers who, like us, proudly adhere to and enforce the standards established by the Kimberley Process. All diamonds at SONIYAH are warranted to be conflict free. If one of our suppliers was ever found to be in violation of that process, we would immediately sever that relationship. We will continue to support and promote any process that works to uphold legitimacy in the diamond trade.

INTELLECTUAL PROPERTY

All text, graphics, button icons, images, audio clips, and software (collectively, "Content"), belongs exclusively to Soniyah.com or its affiliates. The collection, arrangement, and assembly of all content on this Site (the "Compilation") belong exclusively to Soniyah.com or its affiliates. SONIYAH and other logos, slogans, trade names or words are registered trademarks, trademarks or service marks of Soniyah.com, its affiliates, suppliers, or third parties. The use of any of our trademarks or service marks without our express written consent is strictly prohibited. You may not use our trademarks or service marks in connection with any product or service in any way that is likely to cause confusion. You may not use our trademarks or service marks in any manner that disparages or discredits us. You may not use any of our trademarks or service marks in Meta tags without prior explicit consent.

TERMINATION AND EFFECT OF TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

INTERNATIONAL ACCESS

This Site may be accessed from countries other than the United Arab Emirates. This Site may contain products or references to products that are not available outside of the UAE. Any such references do not imply that such products will be made available outside the UAE. If you access and use this Site outside the UAE you are responsible for complying with your local laws and regulations.

DISCLAIMER AND LIMITATION OF LIABILITY

Except as otherwise provided in the standard terms of sale that govern the sale of each product on this site, a copy of which you may access via email request, this site, this product offered for sale on it and the transactions conducted through it are provided by us on an “AS IS” basis. We make no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here. To the full extend permissible by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy and system integration. This site may include inaccuracies, mistakes or typographical errors. We do not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by law, we will not be liable for any damages of any kind arising from the use of this site, including but not limited to indirect, incidental, punitive, exemplary, special or consequential damages.

To the maximum extent permitted by applicable law, our total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate a number of fees actually paid by you to us during the month immediately preceding the act allegedly giving rise to our liability.

TYPOGRAPHICAL ERRORS

In the event a product or multiple products listed on our web portal Soniyah.com or any formal communication made written or via email on behalf of TULSIDAS HARILAL JEWELLERS at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, we shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment received via a Bank Wire transfer, Paypal, Cash, Cheque or your credit card charged. If your credit card has already been charged or payment received for the purchase via the payment options offered by us, and your order is canceled, we shall immediately issue a credit back to your credit card account or the original source of payment, in the amount of the charge. We shall seek to settle this amicably so as to the Customer does not incur any financial liability arising from such human errors.

LINKS
COPYRIGHT COMPLAINTS

We respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please mail us on info@tulsidasjewels.com

REMEDIES

You agree that our remedy at law for any actual or threatened breach of this Agreement would be inadequate and that we shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that we may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees. No right or remedy of ours shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys' fees and expenses. No instance of waiver by us of our rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or another waiver.

APPLICABLE LAW

This site is created and controlled by us in the Dubai U.A.E. As such, the laws of the land will govern these disclaimers, terms, and conditions, without giving effect to any principles of conflicts of laws.

DISPUTES

Any dispute relating in any way to your visit to the Site or to the products you purchase through the Site shall be submitted to confidential arbitration in Dubai UAE except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in Dubai UAE. You hereby consent to and waive all defenses of lack of personal jurisdiction and forum on convenience with respect to venue and jurisdiction in the state and federal courts of Dubai UAE under these Terms of Use shall be conducted pursuant to the Commercial Arbitration Rules then prevailing at the Dubai Courts. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to or connected with the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever banned.

LEGAL DISCLOSURE
DISPUTES RESOLUTION

Should any customer ("Customer") of www.Soniyah.com have a dispute with us arising from this warranty or generally from a transaction or agreement with TULSIDAS HARILAL JEWELLERS, Customers shall notify us of the dispute in writing and reasonably explain the nature of the dispute within five business days of the date the dispute arose. Customer and TULSIDAS HARILAL JEWELLERS (the "Parties") will attempt in good faith to resolve the dispute amicably.

Contact us at info@tulsidasjewels.com or call us on 00971- 4 - 2264753.