Shipping Policy


Soniyah.com offers FREE shipping or delivery to all its customers within the United Arab Emirates (UAE).

  • • In case of returning goods, the customer will have to bear AED 50 charge of the shipment and logistic for UAE.
  • • All Shipping and customs charges are to be paid by the customer.
  • • At Soniyah.com, we offer Cash on Delivery with the support of Fetchr.
  • • For orders within UAE, our delivery date depends on the product selected as well as the shipping address provided by you. Our products are 'Made to Order' and it takes us 2 to 7 business days to work on these jewellery pieces for you. This includes the time taken to individually handcraft each product. Products then will be delivered to your address within 4 to 10 business days.
  • • Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services like Fetchr & FedEx for orders within UAE.
  • • Please do not accept any package that has been tampered with.

International Shipment.
  • • Out of UAE shipments will be dispatched within 5 to 8 working days
  • • No Cash on Delivery services for out of UAE customers.
  • • Your Jewellery will be delivered through our international courier partner FedEx.
  • • Out of UAE Shipments will be charged separately.
  • • Total prices does not include Customs, duties, or Taxes added at customers country For any help and support, we are always there and happy to hear.


For any help and support, we are always there and happy to hear.

E-mail : info@soniyah.com

+971 552464352 (12noon – 8 pm from Saturday to Thursday)

Our showroom;
Tulsidas Harilal Jewellers
Gold Souq, Deira.
Dubai, United Arab Emirates
PO Box 1417
Contact: +971 4 2264753

Showroom timings: 10 am – 10 pm Saturday to Thursday (except Friday & Public Holidays)

Note: We respond your email within 24 hours during week days and 48 hours during weekend/public holidays.

DISCLAIMER

Soniyah.com reserves the right to refuse or cancel orders at any time, including orders containing incorrect pricing, incorrect product descriptions or when Soniyah.com believes a customer is abusing the return policy. This includes but is not limited to ordering multiple products and returning it. Soniyah.com reserves the right to refuse an order from a customer for any reason at any time. Your Id proof will be asked at the time of delivery & after confirming order.Soniyah.com reserves the right to refuse or cancel orders at any time, including orders containing incorrect pricing, incorrect product descriptions or when Soniyah.com believes a customer is abusing the return policy. This includes but is not limited to ordering multiple products and returning it. Soniyah.com reserves the right to refuse an order from a customer for any reason at any time. Your Id proof will be asked at the time of delivery & after confirming order.

Soniyah.com reserves the right to refuse or cancel orders at any time, including orders containing incorrect pricing, incorrect product descriptions or when Soniyah.com believes a customer is abusing the return policy. This includes but is not limited to ordering multiple products and returning it. Soniyah.com reserves the right to refuse an order from a customer for any reason at any time. Your Id proof will be asked at the time of delivery & after confirming order.