Privacy Policy

Welcome and thank you for shopping at SONIYAH.com. We respect your privacy and want to protect your personal information provided to us. In this section, you will learn about privacy policy of the website (SONIYAH.COM) accessible via desktop, tablet or mobile.

Our customers are at the heart of everything we do, and we strive to ensure your experience with SONIYAH.COM, is one that you will want to repeat and share with your friends. The protection and security of your personal information is one of SONIYAH.COM’s top priorities. The online information below is designed to inform you of what type of information we collect, why we collect such information, and method used to collect this information. By assessing or using this Website (SONIYAH.COM) directly or through another website you agree to accept the terms of this Privacy Policy and expressly consent to our use and disclosure of your personal information in any manner described.

This privacy policy applies to the Site (SONIYAH.COM) only. This privacy policy does not necessarily apply to any offline collection of your personal information. We are not also responsible for the content or privacy practices on any web site not operated by SONIYAH.com to which the Site links or that links to the Site.

Please read the following terms of privacy policy

INFORMATION COLLECTION & USE

1. We collect information from you in several different ways on this Soniyah.com site. Our goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information help make the Site easier for you to use, help us create content that is most relevant to you, help you quickly find information, products, and services and alert you to new information, products, and services that we offer.

2. Registration and Ordering. Before using certain parts of any Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address (es), phone number and email address. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

3. Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a campaign or newsletter; to request us to notify you of new product styles, or product sizes; to sign up for email newsletters and special offers.

4. Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

5. Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

6. Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve the Sites’ content and layout, to improve outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to the Site.

7. Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.)

8. External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under SONIYAH.com control, except that: As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the Fetchr, etc.) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.

COOKIES

Like many other website, Soniyah.com uses “Cookies” technology which is small pieces of information saved by your browser onto your computer. Cookies are used to gather various aspects of your visit on Site and help us to provide you with uninterrupted service. We don’t use Cookies to save personal information for outside uses.

We have implemented Web Analytics features based on Remarketing Advertising. The visitors can opt-out of remarketing advertising ads using the Ads Settings. We, along with third-party web vendors, including Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies together to report how our ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our site.

No use or Services available on the Website and native mobile applications are directed towards children. Soniyah.com does not knowingly collect Personal Information from children or sell of its products to children.

DATA SECURITY

The Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through the Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit the Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall. While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

OPT OUT/CORRECTIONS

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests via email to the customer service or by telephoning, or emailing your request to soniyah.com Customer Service Team support@soniyah.com

Please do not email your credit-card number or other sensitive information.

OFFLINE COLLECTION, USE & DISCLOSURE OF INFORMATION

As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database through SSL encryption. (See the Data Security section above for more information). There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices

UPDATES TO THIS POLICY

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at support@soniyah.com

soniyah.com undertakes all measures keeping our customers in mind to provide you with a better shopping experience.

If you have any questions about this Privacy Policy and would like to us, please contact us via by phone on +971 4 2264753 or email at info@soniyah.com